Job Description:

Manager, Security Operations

The Manager, Security Operations is an experienced security professional who is able to effectively manage teams to protect Fidelity’s associates, customers, and property. This individual is able to deliver on Global Security Operations’ objectives through their ability to communicate effectively, understand their site’s risk landscape, and engage and execute on key initiatives for Security and the firm while exercising sound judgement. This individual is an important associate-facing Brand Ambassador for Global Security Operations and will ensure that their team exudes professionalism and provides exceptional customer service at their site!

Note: Typical schedule is M-F, 8 to 5, but the position may require a flexible working schedule depending on operational needs including nights, weekends and holidays.

The Expertise We are Looking For / The Expertise You Have:

• Associates degree, Bachelor’s degree preferred; advanced degree a plus
• 5-7 years’ experience in an operational and technical security environment
• Prior experience in a people manager role
• EMT or other relevant certifications (CPP, CFE, CBCP) a plus

The Skills You Bring:

• Knowledge of security principles (incident management, life safety, investigations, workplace violence and threat assessment)
• Experience with Security technology
• Project management (beginner)
• Understanding of risk and controls
• Stakeholder and relationship management (communicates effectively with senior security leadership, site/business unit leadership, business partners, and public safety agencies)
• Vendor management (holds vendors accountable to agreed upon terms and manages to budget constraints)

Responsibilities/The Value You Deliver:

• Effectively leads a team of security representatives and supervisors in a single location
• Creates and maintains a schedule to ensure coverage while managing staffing costs and overtime
• Enforces corporate and site-wide policies, procedures, and standards related to operational, physical, and technical security management
• Establishes and maintains meaningful relationships with business unit personnel, site leadership and external service providers such as public safety agencies to influence security policy implementation and mitigate risk
• Translates strategic organizational objectives and champions training and life safety programs for their site
• Engages effectively on cross-organizational projects and scales global initiatives for your site
• Builds, implements, and maintains regional crisis response plans in collaboration with site leadership
• Delivers effective local awareness programs and supports broader global security awareness initiatives designed to educate associates on workplace safety and security standard methodologies
• Review regional incident reports and recommend and track required follow up

#globalsecurity

Company Overview

At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process. Please email us at accommodations@fmr.com or call 800-835-5099, prompt 2, option 2 if you would like to request an accommodation.

Certifications:

Company Overview

Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money.

Join Us

At Fidelity, you’ll find endless opportunities to build a meaningful career that positively impacts peoples’ lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees’ Choice Award, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don’t need a finance background to succeed at Fidelity—we offer a range of opportunities for learning so you can build the career you’ve always imagined.

Fidelity's working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).

At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document, and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.

We invite you to Find Your Fidelity at fidelitycareers.com.

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations@fmr.com, or by calling 800-835-5099, prompt 2, option 3.